Privacy Policy

Last updated: March 7, 2024
Discover Claims (“us”, “we”, or “our”) operates (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information mayinclude but is not limited to your name (“Personal Information”).

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.


We may use your Personal Information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.


Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.


The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of March 7, 2024, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website. If you have any questions about this Privacy Policy, please contact us:

Discover Claims LLC
Chief Compliance Officer
1901 Roxborough Rd Ste 100
Charlotte, NC 28211

Data Security Statement

At Discover Claims, data security is paramount. We are committed to protecting the confidentiality, integrity, and availability of the data entrusted to us by our clients and stakeholders. We employ industry-standard security measures to safeguard data against unauthorized access, disclosure, alteration, and destruction. These measures include but are not limited to:

Encryption: We use leading practice encryption protocols to transmit and store sensitive information securely and operate in a secure, cloud-based MS Azure environment.

Secure Access Controls: We restrict access to data to authorized personnel only and implement role-and function-based access controls to limit privileges.

Regular Security Audits: We conduct regular security audits and third-party risk assessments to identify and address vulnerabilities in our systems and processes. Data Backups: We maintain regular backups of data to ensure its availability in the event of data loss or system failure.

Employee Training: We provide ongoing HIPAA Privacy and Security training and education to our employees on leading practices for data security and privacy including simulation-based training.

Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your data, we cannot guarantee its absolute security. We also encourage you to take proactive measures to protect your personal information, such as using strong, unique passwords, keeping your software up-to-date, and being cautious about sharing sensitive information online.

If you have any questions or concerns about data security, please contact us:

Chief Information Officer
Discover Claims LLC
1901 Roxborough Rd Ste 100
Charlotte, NC 28211